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betili365 collects and uses your information to keep your session running smoothly — from your bKash deposit confirmation through to your next login. This policy explains what we collect, why we collect it, and what choices you have, subject to your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you use to fund your wallet. For transactions processed through bKash or Bank Transfer, we retain a record of the transaction reference and amount to reconcile your account balance and support any disputes you raise. We also collect device and session data automatically: your browser type, IP address, and session timestamps. This helps us keep your account active across reloads on a Bangladesh mobile connection without forcing you back through a login loop. We do not sell your personal data to third parties. Data shared with payment processors like bKash is limited to what those processors need to complete your transaction. Cookies and local storage are used to maintain your session state — if you clear them, you may need to log in again. Retention periods vary by data type: transaction records are kept for as long as required by applicable financial record-keeping obligations, while session data is cleared on a rolling basis. Access to your data is restricted to staff with a direct operational need. All of this is subject to your local law and the eligible regions in which this service operates.
Understanding where this policy applies helps you know exactly what protections are in place for your account and where to look for additional terms.
This policy covers all data collected when you register, log in, or manage your account on betili365, including the device and session data we use to keep your session alive across reloads.
Payment data processed through bKash or Bank Transfer falls within this policy to the extent betili365 holds it. The payment processor's own privacy terms govern data held on their side.
Browsing behaviour on our lobby pages — which game categories you open, how long you spend on a page — is covered here as analytics data used to improve navigation, not to profile you for third parties.
Links to external sites, payment gateways, and game studio interfaces operate under their own privacy terms. This policy does not extend to data those services collect independently once you leave our domain.
You have practical choices about the data we hold on your account. You can ask us to show you the personal information we have on file — submit a request through the support route listed below and we will respond within a reasonable period. If any detail is wrong, such as a contact number or email address, you can correct it directly in your account settings or ask support to update it for you. If you want to close your account and request deletion of your personal data, contact us in writing; we will action it subject to any retention obligations that apply under local law and eligible region requirements. You can also ask us to stop using your data for any optional analytics or marketing purposes — this does not affect your ability to use the core account and wallet features. We do not make automated decisions about your account that produce legal or similarly significant effects without a human review step available to you.
Submit a data access request via our support channel and we will provide a summary of the personal data we hold on your account.
Update your contact information directly in account settings, or ask our support team to make the correction on your behalf.
Contact us in writing to close your account and request data deletion, subject to applicable retention obligations under local law.
If you have any concern about how your data is handled, reach out through the published support route and we will respond with a clear explanation.
Use the routes below to ask a privacy question, submit a data request, or flag a concern about your account data.
Open the chat widget on betili365 to speak with our support team directly about any privacy or account data question.
Send your data request or privacy question to the support email address listed in your account dashboard under the Help section.
Visit the Help section inside your logged-in account for published policy documents, data request forms, and contact details.
Our approach to data handling is built around keeping your account secure and your session continuous on a Bangladesh mobile connection.
We use cookies and local storage to keep your session alive between page loads. You can clear these at any time in your browser settings; doing so will end your current session and require a fresh login.
Access to your account data within our systems is restricted by role. Staff can only view the data relevant to the support task they are handling, and access is logged.
Transaction records linked to bKash and Bank Transfer payments are retained for as long as financial record-keeping obligations require. Session and analytics data is cleared on a rolling schedule.
When we update this policy, the revised version is published on this page with a new effective date. Continuing to use your account after a change is posted means you have seen the updated terms.
Answers to the questions we hear most often about account data, cookies, and your rights on betili365.
We collect the details you enter during registration — name, contact information, and your chosen payment method. We also collect device and session data automatically, such as your IP address and browser type, to keep your login session active.
We share only the transaction data those processors need to complete your deposit or withdrawal. We do not share your full account profile with them, and their own privacy terms govern what they hold on their side.
Contact our support team through the live chat on betili365 or via the email address in your account dashboard. We will respond with a summary of the personal data we hold on your account within a reasonable period.
Yes. Send a written deletion request through our support channel. We will close your account and remove your personal data, subject to any retention obligations that apply under local law and eligible region requirements.
Clearing cookies ends your current session and removes the local storage data we use to keep you logged in. You will need to log in again. It does not delete the account data held on our servers — that requires a separate deletion request.
Reach us through the live chat widget on betili365 or the support email in your account Help section. We will review your concern and respond with a clear explanation of what data we hold and how it is being used.